• Shipping & Payment Info

    SHIPPING

    -Where do you ship to?

    As of now we only ship within the United States of America.

     

    -When are orders shipped?

    All orders are processed Monday – Friday from 9AM – 5PM Pacific Standard Time and shipped within 24 hours after processing.

     

    -What type of shipping services do you offer?

    We currently only offer USPS First Class Mail for all orders under 12 ounces.

    We offer USPS Priority Mail for larger orders and currently willing to take special requests via email at shop@pm-studios.com. Please feel free to contact us for special shipping requests on larger orders.

    For further information, please visit the following links.
    USPS: First Class Mail, Priority Mail

     

    -How do I update my address for my preorder?

    Please email us at shop@pm-studios.com and we will assist you.

     

    PAYMENTS

     

    -What payment methods do you accept?
    We accept PayPal and VISA, MasterCard, Discover and American Express through Square. We do not accept personal check or cash.

     

    -Can you explain some order status information?

    Awaiting Payment: When you pay via PayPal, Debit Card, or Credit Card, your order status will be listed as Awaiting Payment.
    Awaiting Shipment: Your order has been processed and your order is currently being prepared to be shipped out.
    Shipped: Your order has been shipped.
     

    -Who do I contact with any payment problems?

    Please contact us via email with any order problems at shop@pm-studios.com.